We refund items after 14 days of receiving the returned items.
We only issue refunds if you send us the item with its original packaging, the item is undamaged, and we receive the item.
We issue refunds when the item is not what was described or the item does not fit/isn't the right colour
We only replace items if you can prove that it was faulty when delivered to you, if not we assume that it was damaged in your possession therefore we cannot issue a replacement. Always keep proof of purchase as we will request it. This will usually be in the form of a email.